FrontPoint General Information and Frequently Asked Questions
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What does FrontPoint mean? |
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FrontPoint
is a term taken from mountaineering that means "a secure method of
scaling difficult terrain." We chose this name to reflect our
supportive, step-by-step therapeutic approach to helping clients work
through life's difficulties and achieve success. |
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| ::Q:: |
What are your address and phone
number? |
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630 Mission Street, Suite C2, South Pasadena, CA 91030 (626) 403-3040. |
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| ::Q:: |
What insurance do you accept? |
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Our services are generally covered by PPO and POS
insurance plans that allow a patient to choose an out-of-network
provider. The client/patient should check with their insurance company
to verify coverage for mental health services by out-of-network
licensed therapists. We also work with the Victims Compensation
Program to provide services for victims of crime. Unfortunately, we do not accept HMO insurance,
however, we would be happy to make referrals to other agencies if
necessary to try to help you find someone who can best suit your needs.
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| ::Q:: |
How long do I have to wait to get an appointment? |
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We are fortunate to have a number of skilled clinicians working with us, and therefore can
offer appointments in a timely manner-- usually within a couple of weeks of your initial call. |
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Do you have a sliding scale? |
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Yes, we have a sliding scale
based on financial need. Please call our office for a sliding
scale application. |
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What age range do you treat? |
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We treat a wide age range, from
12 months through adulthood. |
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| ::Q:: |
Your website states you work with children and adolescents. Can you see adult clients too? |
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Yes.
Although the majority of our clinicians specialize in a number of child-related areas,
FrontPoint also has therapists who are highly skilled in working
with adults as well as couples. |
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| ::Q:: |
What problems do you deal with? |
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We have an extensive panel of clinicians who specialize in a wide variety of clinical issues, including:
-ADHD, Oppositional-Defiant Disorder (ODD) and Disruptive behaviors
-Mood Disorders (including Depression, Anxiety, and Bipolar Disorder)
-Substance Abuse prevention and treatment
-Academic
and School-related problems, including school phobia, homework
avoidance, and difficulties related to learning disorders
-Social skills and Peer-related issues
-Parenting consultation
-Family-related issues such as sibling rivalry, divorce and stepfamilies
-Post-traumatic stress disorder (PTSD)
-Trauma, loss, & grief counseling
-Potty-training, enuresis, and encopresis (bathroom accidents)
-Self-mutilation (cutting)
-Suicidal ideation and hopelessness
-Gender identity issues
-Self-esteem and self-confidence |
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Do your therapists speak other languages? |
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We currently offer services in English, Spanish, and Armenian |
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What are your business hours? |
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Office hours at the Front Desk are 10am-6pm. However, appointments are available both earlier and later (generally until 8pm).
All sessions are by appointment only. Saturday appointments
are available. |
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| ::Q:: |
Do children and adolescents come in to the sessions alone or do parents attend as well? |
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During
the initial evaluation session, the child or adolescent will attend with their
parents and any family members who may be able to help provide
information to the therapist about the current situation. After the
initial session, the therapist may wish to work with the child alone,
with the family, or may combine these two modalities. This will depend
on the child's age, the family's wishes, and the current issues. |
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What happens during a session? |
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Depending
on the child's age, the therapist may take a variety of approaches to
help the child work toward their goals. Sometimes the therapist will
use "talk therapy" to help the child or adolescent discuss their
feelings and issues and to teach specific skills such as
problem-solving, anger management, and coping skills. Along with
traditional talk therapy, the therapist may also help the child learn
new skills and express themselves through therapeutic play. |
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| ::Q:: |
What is play therapy? |
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Since
young children often communicate their feelings through play, the
therapist may use play as an integral part of their work toward the
child and family's goals. Play can help to increase the child's comfort
level and offer them a safe means of both expressing themselves and
learning new skills, information, and techniques from the therapist.
Play also offers the therapist a unique opportunity to not only connect
with the child, but also to observe the child's behavior in a more
natural setting, and to model behavior, skills, and emotional
expression. |
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Do you offer parenting classes? |
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Yes, we offer parenting to individual parents, couples, and parent groups. |
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How many sessions does therapy take? |
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This
is a difficult question to answer, as it depends upon the nature of the
situation. Some issues can be resolved within a matter of weeks, while
others may take longer. The therapist will work with the child or
adolescent and their family to set attainable therapeutic goals that
can be worked toward in a timely manner. The therapist will continue to
collaborate with the child or adolescent and their parents to review
progress toward goals and to develop and implement therapeutic
techniques that will best address the client and family's needs. |
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How long is a session? |
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Each weekly session typically lasts 50 minutes. |
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