FrontPoint General Information and Frequently Asked Questions
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What does FrontPoint mean? |
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FrontPoint is a term taken from
mountaineering that means "a secure method of scaling difficult
terrain." We chose this name to reflect our supportive, step-by-step
therapeutic approach to helping clients work through life's
difficulties and achieve success. |
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::Q:: |
What are your address and
phone number? |
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630 Mission Street, Suite C2,
South Pasadena, CA 91030 (626) 403-3040. |
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::Q:: |
What insurance do you
accept? |
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Our services are generally
covered by PPO and POS
insurance plans that allow a patient to choose an out-of-network
provider. The client/patient should check with their insurance
company to verify coverage for mental health services by
out-of-network licensed therapists. We also work with the
Victims Compensation Program to provide services for
victims of crime. Unfortunately, we do not accept HMO
insurance, however, we would be happy to make referrals to other
agencies if necessary to try to help you find someone who can best
suit your needs.
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::Q:: |
How long do I have to wait
to get an appointment? |
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We are fortunate to have a number
of skilled clinicians working with us, and therefore can offer
appointments in a timely manner-- usually within a couple of weeks
of your initial call. |
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Do you have a sliding
scale? |
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Yes, we have a sliding scale based
on financial need. Please call our office for a sliding scale
application. |
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What age range do you treat? |
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We treat a wide age range, from
12 months through adulthood. |
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Your website states you
work with children and adolescents. Can you see adult clients too? |
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Yes. Although the majority of our
clinicians specialize in a number of child-related areas, FrontPoint
also has therapists who are highly skilled in working with adults as
well as couples. |
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::Q:: |
What problems do you deal
with? |
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We have an extensive panel of
clinicians who specialize in a wide variety of clinical issues,
including:
-ADHD, Oppositional-Defiant
Disorder (ODD) and Disruptive behaviors
-Mood Disorders (including
Depression, Anxiety, and Bipolar Disorder)
-Substance Abuse prevention and
treatment
-Academic and School-related
problems, including school phobia, homework avoidance, and
difficulties related to learning disorders
-Social skills and Peer-related
issues
-Parenting consultation
-Family-related issues such as
sibling rivalry, divorce and stepfamilies
-Post-traumatic stress disorder
(PTSD)
-Trauma, loss, & grief counseling
-Potty-training, enuresis, and
encopresis (bathroom accidents)
-Self-mutilation (cutting)
-Suicidal ideation and hopelessness
-Gender identity issues
-Self-esteem and self-confidence |
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::Q:: |
Do your therapists speak
other languages? |
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We currently offer services in
English, Spanish, and Armenian |
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What are your business
hours? |
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Office hours at the Front Desk
are 10am-6pm. However, appointments are available
both earlier and later (generally until 8pm). All sessions are
by appointment only. Saturday appointments are available. |
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Do children and adolescents
come in to the sessions alone or do parents attend as well? |
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During the initial evaluation
session, the child or adolescent will attend with their parents and
any family members who may be able to help provide information to
the therapist about the current situation. After the initial
session, the therapist may wish to work with the child alone, with
the family, or may combine these two modalities. This will depend on
the child's age, the family's wishes, and the current issues. |
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What happens during a
session? |
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Depending on the child's age, the
therapist may take a variety of approaches to help the child work
toward their goals. Sometimes the therapist will use "talk therapy"
to help the child or adolescent discuss their feelings and issues
and to teach specific skills such as problem-solving, anger
management, and coping skills. Along with traditional talk therapy,
the therapist may also help the child learn new skills and express
themselves through therapeutic play. |
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What is play therapy? |
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Since young children often
communicate their feelings through play, the therapist may use play
as an integral part of their work toward the child and family's
goals. Play can help to increase the child's comfort level and offer
them a safe means of both expressing themselves and learning new
skills, information, and techniques from the therapist. Play also
offers the therapist a unique opportunity to not only connect with
the child, but also to observe the child's behavior in a more
natural setting, and to model behavior, skills, and emotional
expression. |
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::Q:: |
Do you offer parenting
classes? |
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Yes, we offer parenting to
individual parents, couples, and parent groups. |
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::Q:: |
How many sessions does
therapy take? |
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This is a difficult question to
answer, as it depends upon the nature of the situation. Some issues
can be resolved within a matter of weeks, while others may take
longer. The therapist will work with the child or adolescent and
their family to set attainable therapeutic goals that can be worked
toward in a timely manner. The therapist will continue to
collaborate with the child or adolescent and their parents to review
progress toward goals and to develop and implement therapeutic
techniques that will best address the client and family's needs. |
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How long is a session? |
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Each weekly session typically lasts
50 minutes. |
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